Shipping PolicyUpdated 3 months ago
At PowerBuild®, we offer worldwide shipping with fast processing and global fulfillment to ensure a smooth delivery experience.
Processing Times
All orders are scheduled for shipment within 1–2 business days after being placed, excluding holidays. This applies to both standard and express shipments.
Orders placed after 11:00 AM (local time) on Fridays may be processed the following Monday.
Once your order has been shipped, you'll receive an automated email titled 'Your package is on the way!', including your tracking number and a link to follow your delivery.
Didn't receive your tracking email?
If it hasn't arrived within 3 business days, please check your Spam or Promotions folders before contacting us.
Where Do We Ship From?
PowerBuild® ships from multiple fulfillment centers located in Europe, Asia, the US, and the UK. If your region's warehouse is out of stock, we may fulfill your order from another location to avoid restock delays. This may slightly affect delivery times.
Estimated Delivery Times
| Location | Carrier | Delivery Time |
|---|---|---|
| United States | USPS | 3–7 business days |
| United Kingdom | Royal Mail | 3–7 business days |
| Canada | Canada Post | 3–7 business days |
| India | India Post | 5–14 business days |
| Germany | Deutsche Post | 3–7 business days |
| Mexico | MailAmericas | 5–9 business days |
| Netherlands | PostNL | 3–7 business days |
| Italy | Poste Italiane | 3–7 business days |
| France | La Poste | 3–7 business days |
| Romania | Poșta Română | 5–9 business days |
| Australia | Australia Post | 5–9 business days |
| New Zealand | New Zealand Post | 5–9 business days |
| Sweden | PostNord | 5–9 business days |
| Hungary | Magyar Posta | 5–9 business days |
| Norway | Posten Norge | 5–9 business days |
| Switzerland | Swiss Post | 5–9 business days |
| Spain | Correos | 5–9 business days |
| Bulgaria | Bulgarian Posts | 5–9 business days |
| Poland | Poczta Polska | 5–9 business days |
| Russia | Russian Post | 5–9 business days |
| Rest of World | DHL / FedEx | 5–14 business days |
If your country is not listed above, it will be categorized under 'Europe' or 'Rest of World'. For specific delivery information, please contact us at [email protected].
Delays & External Factors
Occasionally, events outside our control — such as customs processing, extreme weather, or local holidays — may cause delays. While most orders arrive on time, we cannot guarantee exact delivery dates. In case of delay, our team will assist you in contacting the carrier.
Customs & Import Duties
Customs procedures vary by country and may cause additional delays. PowerBuild® is not responsible for any import taxes, duties, or fees applied by your local authorities. These charges are the customer's responsibility.
Need Help?
For any questions regarding your shipment, contact us at [email protected] — we're here to help.