I received the wrong item — what should I do?Updated 12 days ago
We're sorry to hear you received the wrong product! This doesn't happen often, but when it does we make it right as quickly as possible.
What we'll do
You don't need to return the incorrect item — you're welcome to keep it. We'll send you the
correct product at no extra cost.
What we need from you
Please email [email protected] with:
1. Your order number
2. The name of the set you ordered
3. A photo of all the items you received
Our team will review your case and ship the correct product as soon as possible.